Shipping Policy

Shipping and Delivery

Almost items offered on Customizaholic are made-to-order based on customization's customer. This means that when you place your order, we print that item(s) just for you, one at a time for the best quality!

We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.

Shipping carrier: USPS, DHL, EMS, Local Post...

Orders are processed when the payment is accepted.

SHIPPING & HANDLING

We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. 

All orders will have a manufacturing time frame of 2-6 business days (excluding weekends and holidays). We will be put the order into production within 24 hours. Outside of this time, you will not be able to change order information. Detail in table:

PRODUCT

PRODUCTION TIME

Apparel 3-6
Mug
3-5
Garden Flag
2-4
Throw Pillow
2-4
Poster
3-6
Fleece Blanket
3-5
Towel 2-4

SHIPPING TIME

- United States: 3-5 business days
- Canada: 7-14 business days
- Rest Of The World: 15-21 business days. Please noted that we will not ship to the following countries:

  • Afghanistan
  • Central African Republic
  • Comoros
  • Cuba
  • Gambia
  • Guinea
  • Iran
  • Iraq
  • Russian Federation
  • Sierra Leone
  • Sudan
  • Syrian Arab Republic
  • Tajikistan
  • Turkmenistan
  • Falkland Islands
  • Kiribati
  • Libya
  • Myanmar
  • Nauru
  • Saint Helena
  • Saint Pierre and Miquelon
  • Solomon Islands
  • Somalia 

    SHIPPING FEE US

    • $4.99 for order price under 49.99$
    • $7.99 for order price over 50$ and under 100$
    • $14.99 for order price over 100$ and under 200$
    • $34.99 for order price over 200$ and under 300$
    • $49.99 for order price over 300$

    SHIPPING FEE INTERNATIONAL

    • $29.99 for order price from $0 to 42.99$
    • $39.99 for order price over 43$ and under 99.99$
    • $59.99 for order price over 100$ and under 109.99
    • Note: Canvas with size( 36"x24", 24"x36", 36"x36", 48"x32", 32"x48"- We can't ship to Other Country(Except USA) because Shipping Fee is a little bit expensive and we don't think our customer wanna use it.

    ORDER TRACKING

    You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system. 

    If you do not receive either a confirmation email or a tracking link, please re-check your email, including your SPAM/JUNK box for any missing order notifications.

    If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

    If it is over your estimated arrival date, please contact us, and we can take care of this for you.

    INCORRECT ADDRESS

    Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

    If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

    We will communicate with merchants about any major delays from our carrier partners due to external factors (Covid-19, weather etc..). If your products are experiencing a shipping delay you will see “Carrier delays expected” on the catalog page. Carrier delays incur an additional 3-5 business days to normal delivery times.

    If you have any questions or comments, please do not hesitate to contact us through: support@customizaholic.com